Privacy Policy
ONLINE PRIVACY STATEMENT
February 1st, 2016SCOPE
Your privacy is important to Upstream Capital Investments LLC (“Upstream”) and we go to great lengths to protect it. This Online Privacy Statement (“Privacy Statement”) applies to the online collection of personal information via websites and mobile applications operated by Upstream. This Statement does not apply to information collected in any other way, including offline.
Our websites may contain links to sites maintained by others. This Privacy Statement does not reflect the privacy practices of those sites.
HIGHLIGHTS
What personal information do we collect and how is it used?
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a) We collect information about our users in three ways:
- i. Directly from the user (for example, when ordering a product, registering an account or signing up for a newsletter),
- ii. From our web server logs, and
- iii. Through cookies.
- b) We use the information primarily to provide you with a personalized Internet or mobile application experience that delivers the information, resources, and services that are most relevant and helpful to you.
- c) We do not share with others any of the information you provide, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.
How do we protect your personal information?
- a) We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure.
- b) We store the information about you in data centers with restricted access and appropriate monitoring.
- c) We use intrusion detection and virus protection software.
- d) Despite these measures, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
Who has access to your personal information?
- a) We do not sell, rent, or lease mailing lists or other customer data to others, and we do not make your personal information available to any unaffiliated parties, except our approved agents and contractors, or as otherwise described in this Privacy Statement.
- b) We may rely on some of our affiliates for support of the services and products we offer; our affiliates are all required to preserve the confidentiality of any personal information they may have access to.
- c) We do not disclose any personal information or information about your usage of our websites or mobile applications to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law.
How may your personal information be corrected, amended or deleted, or your preferences updated?
- a) You may cancel your registration or update your preferences at any time.
- b) If you do not want to receive information about our services and products, please update your account preferences (where available), check the appropriate box when registering and/or utilize the “unsubscribe” mechanism within the communications that you receive from us.
Questions?
If you have any additional questions or concerns related to this statement and/or our practices, please contact us at your convenience or mail your request to Upstream at: Upstream Capital Investments LLC, 2522 Chambers Road, Ste 100, Tustin CA 92780
FULL PRIVACY STATEMENT
WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW IS IT USED?
We collect information about our users in three ways: directly from the user (for example, when ordering a product, registering an account or signing up for a newsletter), from our web server logs, and through cookies. We use the information primarily to provide you with a personalized Internet or mobile application experience that delivers the information, resources, and services that are most relevant and helpful to you. We do not share with others any of the information you provide, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.
User Supplied Information
When you register for our services or order products via our websites, we ask you to provide some personal information, for example, your name, address, phone number, email address, payment card information, and/or certain additional categories of information resulting from use of our sites and services, such as research requests. We keep this information in a contact database for future reference, as needed. We may use certain information you provide to offer you services and products that we believe may be of interest to you. If you do not wish to receive such offers, you may opt out (unsubscribe) as described below.
If you contact us for customer support, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.
We may also use the information we collect from you to provide, maintain, protect and improve the services and products we provide. We may also use this information to develop new and/or additional services and products to enhance the overall quality of our services and products for the user.
Web Server Logs
When you visit our websites, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:
- a) Your unique Internet protocol (IP) address
- b) The name of your unique Internet service provider (ISP)
- c) The city, state, and country from which you access our sites
- d) The kind of browser or computer you use
- e) The number of links you select within our sites
- f) The date and time of your visit
- g) The web page from which you arrived to our sites
- h) The pages you viewed on our sites
- i) Certain searches/queries that you conducted via our sites
The information we collect in web server logs helps us administer our websites, analyze their usage, protect the sites and their content from inappropriate use, and improve the user’s experience.
Cookies
In order to offer and provide a customized and personal service, we may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you will not have to reenter them each time you visit.
The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie or to refuse to accept cookies. You should understand that some features of our sites may not function properly if you do not accept cookies.
Third Party Services
We may use services hosted by third parties such as Google Analytics, to assist in providing our services and products and to help us understand our customers’ use of our services and products. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors. Please see “Cookies” in the section above for information on how you can control the use of cookies on your computer.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. Furthermore, we store the information about you in data centers with restricted access and appropriate monitoring, and we use a variety of technical security measures to secure your data, such as intrusion detection and virus protection software. However, despite these measures, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
We may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this Privacy Statement.
WHO HAS ACCESS TO YOUR PERSONAL INFORMATION?
We do not sell, rent, or lease mailing lists or other customer data to others, and we do not make your personal information available to any unaffiliated parties, except as follows:
- a) To our approved agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us with promotional campaigns).
- b) As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company), or if we believe in good faith that sharing the data is necessary to protect our rights or property.
We may rely on some of our affiliates for support of the services and products we offer. Our affiliates are all required to preserve the confidentiality of any personal information they may have access to.
We do not disclose any personal information or information about your usage of our websites or mobile applications to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law.
We may use statistics regarding usage for product development purposes, but we only use those statistics in the aggregate and they do not include any personally identifiable information about individual users.
Your access to some of our services and products may be password protected. We recommend that you refrain from disclosing your usernames and passwords to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.
HOW MAY YOUR PERSONAL INFORMATION BE CORRECTED, AMENDED OR DELETED, OR YOUR PREFERENCES UPDATED?
You may update your preferences at any time. If you do not want to receive information about our services and products, please contact us at contact@upstreampays.com and/or utilize the “unsubscribe” mechanism within the communications that you receive from us.
QUESTIONS?
If you have any additional questions or concerns related to this statement and/or our practices, please contact us at your convenience or mail your request to Upstream at: Upstream Capital Investments LLC, 2522 Chambers Road, Ste 100, Tustin CA 92780
PRIVACY STATEMENT CHANGES
This Privacy Statement may be revised without notice. If our information practices change in a significant way, we will post the changes here.